We've responded to your PM. Kindly check, Leekok2003. TQ.
Have a pleasant day!
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My mum's phone number is also facing the same issue as she had reloaded RM 100, but since that time (April) her balance has been deducted daily, one day even about 9 times until now left balance RM 0.10!!! It's not the first time happens this kind of issue!! I want to get refund back! Kindly reply me ASAP. Thanks.
Based on your screenshot, those charges are Pay As You Use internet. If you do not use a prepaid plan with free basic data, all usages will be charged. Some devices will continue to transmit a small amount of data in 4G mode, even if the mobile data switch is turned off. Using 2G and 3G band only will not encounter this.
Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!