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Re: Check whether my digi prepaid number is still active

Member
Posts: 2
Registered: ‎17-09-2019

Please help to check my sister number 0165100566 still active or not? Because due to CMCO sice March, and my sister in Jeju can't back. Not ,sure we can still top up now?

Re: Check whether my digi prepaid number is still active

Support
Posts: 3,587
Registered: ‎10-04-2015

Hi KhaiMay. You can still reload it and please reload it as soon as possible to avoid termination. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Check whether my digi prepaid number is still active

Member
Posts: 3
Registered: ‎29-07-2020
Hi Digi admin team, due to MCO I am unable to return to Malaysia from Singapore. Can I check if my number 0165378070 prepaid is still active ? I will top up if it is still active

Re: Check whether my digi prepaid number is still active

Support
Posts: 357
Registered: ‎27-03-2020

Hi Aurora89. Upon checking, the number is already terminated. :-(

Re: Check whether my digi prepaid number is still active

Member
Posts: 3
Registered: ‎29-07-2020
Hi Digi admin, is there anyway that I can get back my number ? This is due to the unfortunate situation of covid19 ? And furthermore I have been a Digi customer for a long time.

Re: Check whether my digi prepaid number is still active

Support
Posts: 2,517
Registered: ‎14-04-2015

Aurora89, please PM us ur full name and number to check further on this. Tq.

 

 

Re: Check whether my digi prepaid number is still active

Member
Posts: 3
Registered: ‎29-07-2020
Dear Digi support. Have dropped you a PM

Re: Check whether my digi prepaid number is still active

[ Edited ]
Member
Posts: 3
Registered: ‎13-08-2020

Hi Digi admin team, due to MCO I'm unable to return Malaysia from Singapore.

Can I check if my number 0165023908 prepaid is still active ?

Re: Check whether my digi prepaid number is still active

Support
Posts: 357
Registered: ‎27-03-2020

Hi Hetty_1225,

 

As checked, the number has been terminated. 

 

Thank you.

Re: Check whether my digi prepaid number is still active

Member
Posts: 3
Registered: ‎13-08-2020

Hi Digi _BR, is there any ways that i can get back this number by today? As i need it for My Sejahtera apps. Thanks.