|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Charged for 0.00MB of data service usage EVERYDAY

Contributor
Posts: 42
Registered: ‎15-12-2015

@skypromas

yes (according to what they told me here)

but when you wanna use again, call them up to re-activate (according to them too)

Re: Charged for 0.00MB of data service usage EVERYDAY

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

@CCHCC65 wrote:

@skypromas

yes (according to what they told me here)

but when you wanna use again, call them up to re-activate (according to them too)


Yes, that's right. Thank you for sharing Smiley Happy


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Charged for 0.00MB of data service usage EVERYDAY

[ Edited ]
Member
Posts: 1
Registered: ‎27-12-2015

im having this issue too..my phone is showing 0mb used but i got charged a few bucks for 0.00mb used and this problem occured end of november..it is troublesome for us to shut off the internet and then when we want to use the data again we have to call to digi and reactivate again..pls look into this matter.. thank you

Re: Charged for 0.00MB of data service usage EVERYDAY

Contributor
Posts: 42
Registered: ‎15-12-2015

@JiaHau

OR switch to postpaid and keep ur number

Re: Charged for 0.00MB of data service usage EVERYDAY

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

@JiaHau, we will be investigating this issue. Please bear with us. Thank you.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!