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Changing ownership of a number

[ Edited ]
Member
Posts: 7
Registered: ‎12-07-2018

Hello DiGi.I would like to be advise on following matter:

 

I've been using a prepaid number registered under a friend for more than 10 years and would like to change it to my name before changing it into postpaid plan.I understand that both party need to be present for verification purpose.The thing is we live quite far from each other and our schedule is making it hard to meet to change the ownership of said number.

 

My question is is there any easy option available for the above to be done?Since we can terminate a number via letter signed by the owner (I can ask them to signed and e-mail and provide their consent for changing if required),is it possible to terminate the number before I buy it back and register it under my name?

 

Thank you and appreciate the advice given.

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Re: Changing ownership of a number

Support
Posts: 1,714
Registered: ‎18-07-2017

Hi DaisyChan. It is not possible to terminate and reactivate prepaid plan. Smiley Sad The only way to transfer the account ownership is for current and future registered owners need to walk in to Digi Store. Thank you.

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Re: Changing ownership of a number

Member
Posts: 7
Registered: ‎12-07-2018

Thank you for the response.

 

Looks like the change of ownership will be postponed until we both are free.Hopefully in the future DiGi can consider a more convenient  way to change ownership of a number.

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Re: Changing ownership of a number

Support
Posts: 1,899
Registered: ‎01-12-2016

Thank you for your feedback, DaisyChan. 

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Re: Changing ownership of a number

Member
Posts: 1
Registered: ‎03-02-2020

would like to check if the current owner who outstation is it possible prepare a formal letter with photostat ic copy for the changing ownership of a number?


@DaisyChan wrote:

Hello DiGi.I would like to be advise on following matter:

 

I've been using a prepaid number registered under a friend for more than 10 years and would like to change it to my name before changing it into postpaid plan.I understand that both party need to be present for verification purpose.The thing is we live quite far from each other and our schedule is making it hard to meet to change the ownership of said number.

 

My question is is there any easy option available for the above to be done?Since we can terminate a number via letter signed by the owner (I can ask them to signed and e-mail and provide their consent for changing if required),is it possible to terminate the number before I buy it back and register it under my name?

 

Thank you and appreciate the advice given.


 

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Re: Changing ownership of a number

Support
Posts: 1,714
Registered: ‎18-07-2017

Hi Tan123. Both parties would need to walk in due to security reasons. Thank you.

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Re: Changing ownership of a number

Member
Posts: 1
Registered: ‎15-07-2020

The owner of the  sim card is outstation and can't come back to the country anytime soon due to  the movement restrict order. Thus, can she be present virtually by  video call  to change ownership?

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Re: Changing ownership of a number

Support
Posts: 1,790
Registered: ‎14-04-2015

Futami__lynn, unfortunately, no Smiley Sad Both party must be present together at our main Digi Store to proceed with the transfer of ownership request