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Re: Change 3G to 4G SIM

Support
Posts: 1,241
Registered: ‎18-07-2017

@01131236587 & @Abbas3677

Sorry, we don't quite get what you mean. Could you please elaborate? Thanks.

Re: Change 3G to 4G SIM

Member
Posts: 1
Registered: ‎12-11-2019
I only can access to 3G but not 4g. I’m now prepaid user when I connecting to 4g, it will not able to search anything or load any internet
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Re: Change 3G to 4G SIM

Support
Posts: 1,164
Registered: ‎14-04-2015

Tfizer, To enjoy 4G LTE, please ensure that u are:

- Using a USIM card
- Using a 4G LTE device
- Within our 4G LTE network coverage - http://coverage.digi.com.my:8080/fso_tsg/pages/VDServices.html

 

U can walk-in to any of our Digi Store to get ur sim replaced - https://www.digi.com.my/digi-store U will be charged RM 10 for a new sim card and don't forget to ur IC/passport for verification ya.