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Re: Change 3G to 4G SIM

Support
Posts: 1,633
Registered: ‎18-07-2017

@01131236587 & @Abbas3677

Sorry, we don't quite get what you mean. Could you please elaborate? Thanks.

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Re: Change 3G to 4G SIM

Member
Posts: 1
Registered: ‎12-11-2019
I only can access to 3G but not 4g. I’m now prepaid user when I connecting to 4g, it will not able to search anything or load any internet
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Re: Change 3G to 4G SIM

Support
Posts: 1,604
Registered: ‎14-04-2015

Tfizer, To enjoy 4G LTE, please ensure that u are:

- Using a USIM card
- Using a 4G LTE device
- Within our 4G LTE network coverage - http://coverage.digi.com.my:8080/fso_tsg/pages/VDServices.html

 

U can walk-in to any of our Digi Store to get ur sim replaced - https://www.digi.com.my/digi-store U will be charged RM 10 for a new sim card and don't forget to ur IC/passport for verification ya.

 

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Re: sim card can't support

Member
Posts: 2
Registered: ‎23-03-2020
Can get the sim card delivery

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Re: Aready 4g sim card

Member
Posts: 2
Registered: ‎23-03-2020
i put the sim card on the phone no netword
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Re: Aready 4g sim card

Support
Posts: 2,471
Registered: ‎10-04-2015

Hi Waiteng. Please PM (inbox) us your phone number for us to check on it first. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!