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Re: Change 3G to 4G SIM

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

@01131236587 & @Abbas3677

Sorry, we don't quite get what you mean. Could you please elaborate? Thanks.

Re: Change 3G to 4G SIM

Member
Posts: 1
Registered: ‎12-11-2019
I only can access to 3G but not 4g. I’m now prepaid user when I connecting to 4g, it will not able to search anything or load any internet

Re: Change 3G to 4G SIM

Support
Posts: 3,195
Registered: ‎14-04-2015

Tfizer, To enjoy 4G LTE, please ensure that u are:

- Using a USIM card
- Using a 4G LTE device
- Within our 4G LTE network coverage - http://coverage.digi.com.my:8080/fso_tsg/pages/VDServices.html

 

U can walk-in to any of our Digi Store to get ur sim replaced - https://www.digi.com.my/digi-store U will be charged RM 10 for a new sim card and don't forget to ur IC/passport for verification ya.

 

Re: sim card can't support

Member
Posts: 2
Registered: ‎23-03-2020
Can get the sim card delivery

Re: Aready 4g sim card

Member
Posts: 2
Registered: ‎23-03-2020
i put the sim card on the phone no netword

Re: Aready 4g sim card

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi Waiteng. Please PM (inbox) us your phone number for us to check on it first. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Change 3G to 4G SIM

Member
Posts: 1
Registered: ‎23-12-2020
hi , would like to ask can digi delivery 4g sim card to is without going to any merchant? due to tjis covid issue, is really hard to tale a risk to go out. tje replacement card cost can straight deduct from next mo.th bill?

Re: Change 3G to 4G SIM

Support
Posts: 3,195
Registered: ‎14-04-2015

alanlam3, we truly understand but unfortunately, it can only be done at our Digi Store/outlet Smiley Sad