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Change 3G to 4G SIM

Member
Posts: 9
Registered: ‎13-11-2017
1) I'm a prepaid user with Best Prepaid V4 plan now, if I want to change my SIM from 3G to 4G SIM, can I change it without change my plan?
2) If I change my SIM , my contact saved in my Old SIM will transfer to my 4G New SIM card?

Re: Change 3G to 4G SIM

Community Manager
Posts: 8,745
Registered: ‎20-04-2015

Your questions has been answered by our support here: https://community.digi.com.my/t5/Prepaid/Prepaid-plan/m-p/53647

 

For question 2: No, you will have to transfer the contacts to your phone by yourself.


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Re: Change 3G to 4G SIM

Member
Posts: 9
Registered: ‎13-11-2017
What's the difference between the digi prepaid live and digi prepaid live p2p?

Re: Change 3G to 4G SIM

Support
Posts: 4,521
Registered: ‎01-05-2015

That will be the same plan, HwaiJun :-) P2P is just to indicate that the plan was change from another plan (i: Digi Prepaid Best to Digi Prepaid LiVE). TQ.

 

What's the difference between the digi prepaid live and digi prepaid live p2p?
Have a pleasant day!

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Re: Change 3G to 4G SIM

Member
Posts: 9
Registered: ‎13-11-2017

It's that the DIGI Best Prepaid V4 support 4G LTE?

Re: Change 3G to 4G SIM

Support
Posts: 2,735
Registered: ‎14-04-2015

HwaiJun, yes, of course Smiley Happy  U will need to convert to a USIM sim card in order for u to enjoy the LTE service. U can walk into any of our DiGi Centre / DiGi Store to request for it -http://new.digi.com.my/support/digi-store U must also ensure that ur device support LTE and u are under the LTE coverage area -http://new.digi.com.my/cs/Satellite/ecomm_C/services/default/4g-lte-coverage
It's FOC if u walk into our main Digi Store. Don't forget to bring along ur IC for verification ya. 

Re: Change 3G to 4G SIM

Support
Posts: 2,735
Registered: ‎14-04-2015

HwaiJun, opps sorry, u will be charged RM 10 for the sim conversion. The free upgrade promo has ended.