31-10-2016 09:43 PM
My previous internet package (RM38 - 3GB 30days) ended on 28/10/2016 12:00AM. I bought my new package, the same package (RM38 - 3GB 30days) on the same day at around 12.25AM. and redeemed free redemption of Unlimited Free Internet 1am-7am (30days). As usual i'm able to check my subscribed status by dialling *128*3*1# and quota balance (both package) thru *128*3*5# . By the way i'm using Digi Best Prepaid v3.
But the next day, it started when i received sms from contact no: 200, informed me that i had use 30MB and then another sms informing of 150MB usage. These sms keep sending to my sms inbox countless times for these two day and still (the same usage 30MB and next 150MB). When i dialled *128*3*1# to check my internet package status, there is my RM38 - 3GB 30days as it should be but, when i check *128*3*5*1# to check my quota balance, there is no RM38 - 3GB 30days option there. Only show there is my Unlimited Free Interenet 1am-7am option.
Now, how i'm gonna check my internet quota balance for my main package subscribed?
01-11-2016 12:44 PM
Why don't you use Mydigi app? That should save you the hassle of using those codes
01-11-2016 02:43 PM