24-07-2020 11:35 AM
I can't turn off the International Roaming option in MyDigi app, it said "Unable to change the default setting".
25-07-2020 04:21 PM
Are you a Digi Prepaid user, Mimi3? If yes, you can't turn your roaming service to OFF ya. The service is given by default and will only be charged if you use it outside of Malaysia. Thank you.
27-07-2020 07:18 AM
Yes Zemi, I'm a Prepaid user & currently I'm overseas. How to block incoming call from Malaysia so I won't be charged for a call that I did not make?
27-07-2020 10:29 PM
Mimi3, is ur voicemail active? To prevent from being charged when u are at oversea, u will need to ensure that ur voicemail service is fully deactivated. To deactivate ur voicemail service, u may Dial *128# >> Digi Rewards & Services >> Voicemail >> Deactivate Voicemail/Visual Voicemail & Notify Me >> Confirm
28-07-2020 08:57 AM
Hi Mimi3. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thanks.