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Accepted Solution

Can't reload

Member
Posts: 2
Registered: ‎20-10-2020
Always say error err.csg.brm20215

Re: Can't reload

Community Manager
Posts: 182
Registered: ‎18-07-2019

Hi Azimzunisa,

 

Check out our how-to here to find out how to reload via the MyDigi App. If you need further assistance, kindly reach out to our Customer Service via MyDigi Live Chat here. Thank you.

Re: Can't reload

Member
Posts: 1
Registered: ‎20-11-2020
I've just bought digi pin to reload my games but it said invalid pin......but i just newly bought it..

Re: Can't reload

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi Darrennsem. Please PM (inbox) us for assistance. Provide us the voucher serial number too (not the pin code, but the serial number for the coupon).

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Can't reload

Member
Posts: 2
Registered: ‎03-03-2021
why my pin cant be used , but idont used

Re: Can't reload

Support
Posts: 4,499
Registered: ‎10-04-2015

Morning faridimran. Please PM (inbox) and provide us the serial number (not the reload number) for checking.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Can't reload

Member
Posts: 1
Registered: ‎29-03-2021
i reload but i didn't receive the load..

Re: Can't reload

Support
Posts: 3,186
Registered: ‎14-04-2015

cristenejoy, if u still have not receive the relaod amount, please PM us ur number and full name ya. Tq.