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Can't connect to internet

Member
Posts: 1
Registered: ‎19-04-2016
Why i can't connect to internet after i purchased the internet plan?
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Re: Can't connect to internet

Community Manager
Posts: 8,696
Registered: ‎20-04-2015

Hi @Pepper, I assume you are using Prepaid?

 

1. Ensure that your prepaid has credit and validity is not expired

2. Mobile data switch turned on from your phone

3. Digi APN settings is selected correctly from your phone settings

4. If your phone is dual SIM phone, ensure that you selected to use internet from the correct SIM card slot


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