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Can i enable back again my previous deactivated data plan on prepaid?

Member
Posts: 5
Registered: ‎20-04-2020

Hi i had a data plan that's  5gb  montly for RM10  and it's auto renew (pic as prove i had this data plan before), but after I use the Digi app to deactivate the plan because I rarely go out and I only use Wifi in home, I  can't find the option to activate it again. Can the data plan be reactivate? if so can help me to reactivate it?

Re: Can i enable back again my previous deactivated data plan on prepaid?

Support
Posts: 4,677
Registered: ‎01-05-2015

The internet package will be changed from time to time, ReddyTMG. We're unable to reactivate the previous subscription if the package is no longer available :-(

Please check the available package for your number at MyDigi app > Add-Ons or at Box Of Suprise.

Have a pleasant day!

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