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CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED

[ Edited ]
Member
Posts: 2
Registered: ‎31-03-2020
Hi, I want to change prepaid plan to other Telco provider but this message pop up.

Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help

My number 0178093029

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED

Member
Posts: 1
Registered: ‎25-10-2020
Hi. I want to change from Digi to Maxis Prepaid. I got the confirmation SMS as well but after I replied with “Y” I got this message from Digi.

Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help

My phone number is 01136537790. Please help. It’s urgent. Thank you.

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED

Support
Posts: 3,198
Registered: ‎10-04-2015

Hi adrianiegs. Please ask Maxis to resubmit your application and if it is rejected again, you need to PM (inbox) us for further assistance.

Thank you.

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