|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Member
Posts: 1
Registered: ‎11-05-2019
Hi Digi, I need so help as I want to request to port out but having this reply

"Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help"

May I know what I can do? My number is 0134238578. Thank you.

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Support
Posts: 2,246
Registered: ‎14-04-2015

vanhoe0, when we checked here, the port out request has been successfully done. Do inbox us if u need any further assistance from us here ya. Tq.

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Member
Posts: 3
Registered: ‎01-12-2018
Hi Digi, I need so help as I want to request to port out but having this reply

"Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help"

May I know what I can do? My number is 0179849734. Thank you.

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Support
Posts: 3,207
Registered: ‎10-04-2015

Hi khairulamritof. We believe that your application has been resubmitted and it is still in progress. Network switching process takes 24~48 hours to complete if there's no issue. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Member
Posts: 3
Registered: ‎01-12-2018
I got this message "We have received your confirmation to leave Digi. Your request is being processed. Thank you"

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Member
Posts: 2
Registered: ‎02-11-2018
Hello digi, I also face the same problem just today i got this message when i tried to port aout after i reply 'Y'..

Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help

My phone number is 0107154226, please solve it soon because it urgent

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Support
Posts: 3,207
Registered: ‎10-04-2015

Hi Muhammad_Azrul. Please resubmit your application. If it is rejected again, you can refer it back to us for further assistance (via PM). Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Member
Posts: 1
Registered: ‎10-02-2017

Hi Digi, I had received the same SMS too after I replied Y for leaving confirmation. Smiley SadSmiley SadSmiley Sad

 

"Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help"

 

My number is 0168788084. Thank you.

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Support
Posts: 3,207
Registered: ‎10-04-2015

Hi Jeffhong. It has been resubmitted and is still in progress. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY

Member
Posts: 1
Registered: ‎21-02-2020
I have the same issues here please help