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CHANGE OF SIMCARD

Member
Posts: 1
Registered: ‎19-10-2020

I had a prepaid number and I wish to change my simcard of this prepaid number recently. I went to DIGI Dealer nearby but they told me this number is not registered under my name so I couldn't change the simcard. I have been bought and use this number long time ago (10years above), not really sure who is registered under this number. May I know what can I do so that I'm able to change my simcard ? 

Re: CHANGE OF SIMCARD

Support
Posts: 6,211
Registered: ‎10-04-2015

Hi ALE02. We are sorry, only the registered owner can get a new SIM card replacement. A representative is not allowed.

 

Thank you.

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