16-03-2021 06:00 PM
I had a prepaid number and I wish to change my simcard of this prepaid number recently. I went to DIGI Dealer nearby but they told me this number is not registered under my name so I couldn't change the simcard. I have been bought and use this number long time ago (10years above), not really sure who is registered under this number. May I know what can I do so that I'm able to change my simcard ?
17-03-2021 07:15 PM
Hi ALE02. We are sorry, only the registered owner can get a new SIM card replacement. A representative is not allowed.