|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Bagaimana nk semak semua langganan yg tolak kredit

Member
Posts: 1
Registered: ‎18-07-2016
Saya seringkali ditolak kredit $3.00 & $4.00 yang saya x langgan. Contohnya "RM4.00(excl.GST):Cooking_19http://www.myscoobi.com/dl/578ae2832c85356" ..
Bagaimana nk semak dan hentikan semua langganan ini?

Re: Bagaimana nk semak semua langganan yg tolak kredit

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

Anda boleh reply "STOP ALL" kepada SMS tersebut. Jika ada kesulitan untuk membatalkan SMS premium, anda boleh menghubungi Digi Helpline (0162211800) untuk bantuan.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Bagaimana nk semak semua langganan yg tolak kredit

Member
Posts: 2
Registered: ‎15-04-2017

terima kasih.

 

saya baru menerima msg yang sama daripada 33808 yang menolak RM3.00 SETIAP MENERIMA MSG YANG SAMA

Re: Bagaimana nk semak semua langganan yg tolak kredit

Member
Posts: 2
Registered: ‎15-04-2017

JUST REPLY "STOP ALL" KE NUMBER TERSEBUT DAN ANDA AKAN MENERIMA MSG ALL SERVICES FOR 33808 HAS BEEN TERMINATED AS PER YOUR REQUEST.

 

TQ

Re: Bagaimana nk semak semua langganan yg tolak kredit

Member
Posts: 1
Registered: ‎21-12-2017
Stop all

Langganan.

Member
Posts: 1
Registered: ‎18-01-2018
1. Macam mana nak stop caller ringtone?
2. Internet 1Gb sekarang memang macam sial tak boleh pakai ke?

Re: Langganan.

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

@AzizAbc wrote:
1. Macam mana nak stop caller ringtone?
2. Internet 1Gb sekarang memang macam sial tak boleh pakai ke?

Send CT STOP to 20000. FAQ: http://new.digi.com.my/apps/callertunes

Internet  is generally working fine. If you encounter issues with the internet at your locaiton, please report through MyDigi app: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Bagaimana nk semak semua langganan yg tolak kredit

Member
Posts: 1
Registered: ‎11-11-2018
Kenapa kredit saya ditolak 2ringit saya tida berpuas hati

Re: Bagaimana nk semak semua langganan yg tolak kredit

Support
Posts: 5,049
Registered: ‎01-05-2015

Mazeal boleh ikut langkah-langkah di bawah untuk semakan transaksi penggunaan melalui MyDigi. PM kami di <sini> jika perlukan bantuan lanjut ya.
 
1. Buka website Digi http://goo.gl/qMHyI2
2. Log in menggunakan ID Connect (atas, kanan)
3. Klik "Usage"
4. Skrol bawah ke "Itemized Usage"
5. "Plan Usage" akan keluar
6. Filter tarikh dan jenis transaksi (call/SMS/data etc)

 

Kenapa kredit saya ditolak 2ringit saya tida berpuas hati<sini>
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Bagaimana nk semak semua langganan yg tolak kredit

Member
Posts: 1
Registered: ‎20-12-2018
Kredit saya selalu kena potong rm2 tanpa ad sms yg msuk bagaimna saya ingin menyelesaikan nya