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Auto charged RM35 for something I didn’t even subscribed to

Member
Posts: 2
Registered: ‎05-09-2020
I was having a great day before DiGi ruined it by stealing RM35 from me for literally no reason. Didn’t knowingly subscribe to any services at all and just like that my money is gone. All I’m asking for is a refund, have a great day!

Re: Auto charged RM35 for something I didn’t even subscribed to

Member
Posts: 4
Registered: ‎06-09-2020
I was having a great day before digi running

Re: Auto charged RM35 for something I didn’t even subscribed to

Member
Posts: 4
Registered: ‎06-09-2020
Saya mau free top up plz help me 😔

Re: Auto charged RM35 for something I didn’t even subscribed to

Support
Posts: 4,421
Registered: ‎10-04-2015

Hi JohariJalil. We suggest you to check all of the charges details via your MyDigi account (the web version) under the 'View Usage' option. The details will be sent to your email and if there's info that you are unsure of, you can check with us for explanation.

 

Pravinraj48, Sorry, we don't have any free to up offer at the moment. 

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Auto charged RM35 for something I didn’t even subscribed to

Member
Posts: 2
Registered: ‎05-09-2020
Just checked my internet again and it the RM35 one seems to have disappeared along with the RM35 that I didn’t even want to use on it. Come one, give me a refund, be better.