13-01-2021 12:40 PM
Hi MyDeeJay. First of all may we know, what is your phone model, please?
13-01-2021 02:02 PM
We are sorry, that phone model is not able to use our VoLTE yet. So, activation can't be done to avoid service interruption. For the list of supported phone models : https://www.digi.com.my/support/our-network/volte