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Re: Activate VoLTE.

Support
Posts: 2,728
Registered: ‎01-12-2016

Hi azlan1989-1, As checked, the Volte service is active for this number. However, if you experience an interruption in the call quality such as drop & no incoming call, please deactivate the Digi Vo-LTE service by log in to MyDigi app >> menu >> Settings >> Subscription >> Vo-LTE. For more info about the devices that are compatible with VoLTE, please visit https://www.digi.com.my/support/our-network/volte.TQ.

Re: Activate VoLTE.

Member
Posts: 1
Registered: ‎04-05-2021
Hello


Please activate my VoLTE back this is my phone number...

0109345253

Re: Activate VoLTE.

Support
Posts: 3,555
Registered: ‎14-04-2015

Activation, done Smiley Happy Tq.

Re: Activate VoLTE.

Member
Posts: 1
Registered: ‎05-05-2021
Please activate volte

Re: Activate VoLTE.

Support
Posts: 3,555
Registered: ‎14-04-2015

Ramli90, please PM us ur phone model and number for further assistance on this ya

Re: Activate VoLTE.

Member
Posts: 1
Registered: ‎12-05-2021

Hi,

 

can you activate  VOLTE service for my number 019-8297577.

Re: Activate VoLTE.

Support
Posts: 2,728
Registered: ‎01-12-2016

The VoLTE service has been successfully activated. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment, please refer to https://www.digi.com.my/support/our-network/volte for more info.
 

 However, if you experience an interruption in the call quality such as drop & no incoming call, please deactivate the Digi Vo-LTE service by log in to MyDigi app >> menu >> Settings >> Subscription >> Vo-LTE. For more info, please visit http://new.digi.com.my/services/volte. TQ.

Re: Activate VoLTE.

Member
Posts: 6
Registered: ‎02-03-2020
Hello, why my VoLTE always get disabled? I checked on the MyDigi apps subscription section, the VoLTE option is again disappeared! This is the second time this is happening. Please re-enable VoLTE for my number again. My number is 0148600618

Re: Activate VoLTE.

Member
Posts: 3
Registered: ‎21-05-2021
hello, my volte service keep disappeared, I already activate the service but now, volte toggle on mydigi app is unavailable

please activate it back
phone number: 0165099230
address: Ranau Sabah, 89308

tq😃

Re: Activate VoLTE.

Support
Posts: 115
Registered: ‎10-04-2015

Hi @zuls94, please send a Private Message (PM) to our Inbox, include your phone model for further clarification ya, TQ 

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. Click on "Accept as Solution" to help others find their answers faster! Have a nice day.