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Re: About registeration and activation of new SIM(Digi Smart Prepaid)

[ Edited ]
Member
Posts: 1
Registered: ‎30-08-2017

I've just bought the new Digi Smart Prepaid and when I want to activate my SIM card, it says that the SIM is not yet registered. My number is 0167385114. Can you checked whether it is already been registered or not?

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi tarshan,

 

Kindly make a phone call to activate your prepaid. Smiley Happy

 

Thanks.

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

Member
Posts: 2
Registered: ‎27-10-2017
mohon bantuan active kan kartu digi. sudah beli 2 hari lalu. mau balik ke kedai jauh sangat....

mobile no. 0143579478

kad pengenalan. 871026526179 ( Toh Sa Guo )

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi zorro,

 

Pendaftaran untuk talian prepaid perlu dibuat oleh agen yang menerima IC anda. Boleh anda pergi semula ke tempat yang sama untuk meminta talian tersebut didaftarkan?

 

Anda juga boleh pergi ke Digi Store utama kami. Untuk semakan senarai lokasi Digi Store , sila lawati pautan ini: http://new.digi.com.my/support/digi-store dan tandakan Digi Store di bahagian Outlet.

 

 

Terima kasih.

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

Member
Posts: 1
Registered: ‎30-10-2017
I've just bought the new Digi Prepaid Live and when I want to activate my SIM card, it says that the SIM is not yet registered. My number is 01151920062. Can you checked whether it is already been registered or not? Normally, making registeration takes up about 15 minutes or maybe more than that but it's already past 24 hours.

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Hi fahman__, the mentioned number is not registered yet. If it's already past 24 hour, kindly refer to the Digi SIM card seller whom your purchase from or bring the SIM pack and your original ic and walk in to your nearest Digi Store for registration. Thank you.

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

Member
Posts: 1
Registered: ‎24-10-2017
Active my digi account new sim 0102128439

Re: About registeration and activation of new SIM(Digi Smart Prepaid)

Support
Posts: 2,948
Registered: ‎01-12-2016

Hi lempengyunus,

 

We regret to inform that your new SIM pack has not been registered yet, please re-visit the same shop you bought it from to register it. Then only you can start to activate the number.  Do remember to bring along the SIM pack and your IC ya. 

 

Thanks.

MY

Re: About registeration and activation of new SIM(Digi Best prepaid)

Member
Posts: 1
Registered: ‎18-11-2017
I have been waiting foe almost 2 days n when i see the mobile network in my phone it says no sim card pls help me...
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Re: About registeration and activation of new SIM(Digi Best prepaid)

Support
Posts: 5,049
Registered: ‎01-05-2015

Kmadavaan, kindly PM us your phone number <here> for further clarification, please. TQ.

Have a pleasant day!

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