17-06-2019 09:24 PM
I've got the Free 2.5 GB weekly Music and Video Freedom for a while now.
till this month, suddenly whenever I surfed on Youtube, the Music and video Freedom quota is not being used up?
it instead drained my other data plan
Is there a Problem? It started happening this month only. it was fine before....
12-09-2019 09:16 AM
12-09-2019 09:21 AM
Hi Clifford. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thanks.
24-06-2020 12:44 AM
24-06-2020 09:47 AM
Hi bloom112233. That means, you need to change your main plan from Digi Prepaid LiVE to Digi Prepaid Best 207 via the *128# menu >> My Account >> Call Plan. Once your plan has changed, all of your current benefits will be changed to the new plan. Thank you.
20-08-2020 10:33 PM