|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

youtube eating normal data

Member
Posts: 1
Registered: ‎30-06-2019

hi is there something change with digi plan that idk of? i've been streaming youtube via hotspot from my mobile on PC n  it ate my normal data??!  and im using MI digi Postpaid 90 that provide 50Gb+10Gb bonus & 100Gb Youtube...but my youtube data just minus 400+MB n the rest it deduct from my normal data Smiley Sad( why is this happening?! all this time im using this plan it deducts normal until recently this 2021:/

Please i hope someone from support answer this thanks

Re: youtube eating normal data

Member
Posts: 13
Registered: ‎08-01-2021

Yes, finally someone with the same problem as mine. I posted this on 8 Jan 2021 and my problem had then been going on for weeks:

https://community.digi.com.my/t5/Broadband/YouTube-streaming-is-using-regular-internet-quota/td-p/89...

 

I got a response telling me to send a PM and I did to the support on 14 Jan. And I haven't got a reply from either the thread or the PM. Good luck with yours.

Re: youtube eating normal data

Member
Posts: 7
Registered: ‎26-01-2021
Any update on your matter? Same problem with mine too. Just like you, till recently. DiGi you should be more responsible and take action on this matter.