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why still barred my line, Digi pls unbarred my line....

Member
Posts: 4
Registered: ‎30-03-2016

i already paid via login My Digi since yesterday morning around 10.00am, but untill now still barred...

i cant even reached any hotline, helpline and live chat...    my number 017 258 1808.. unbarred  please.. 

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Re: why still barred my line, Digi pls unbarred my line....

Support
Posts: 4,176
Registered: ‎01-05-2015

We believe the account is active already by now, Jonas214.

Apologize for the inconveniences :-( TQ

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: why still barred my line, Digi pls unbarred my line....

Member
Posts: 1
Registered: ‎23-01-2017
My credit still available but line barred

i cant even reached any hotline, helpline and live chat... my number 011 33976189.. unbarred please..
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Re: why still barred my line, Digi pls unbarred my line....

Support
Posts: 2,100
Registered: ‎01-12-2016

Hi asllahi80,

 

Prepaid line barred even though the account has credit balance is due the validity expired. You may perform reload in order to active back the line.  Thanks.

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Re: why still barred my line, Digi pls unbarred my line....

Member
Posts: 1
Registered: ‎02-05-2017
I have made my latest payment today around 3pm. But my line is still barred. Need respond asap!
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Re: why still barred my line, Digi pls unbarred my line....

Community Manager
Posts: 8,705
Registered: ‎20-04-2015

@Shubah wrote:
I have made my latest payment today around 3pm. But my line is still barred. Need respond asap!

If you made payment through online banking, you need at least 1 working day for payment to be updated, unless you use MyDigi or Jompay. Your number should have been unbarred by now.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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