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where to find your live chat link? i have not received my latest billing statement..

Member
Posts: 1
Registered: ‎30-03-2018

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Re: where to find your live chat link? i have not received my latest billing statement..

Contributor
Posts: 54
Registered: ‎14-04-2017

Kindly login to MyDigi app, select Support, Live Chat.

 

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Re: where to find your live chat link? i have not received my latest billing statement..

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

Thanks @ltchin. If you want to use Live Chat on desktop browser, you can scroll down to Digi website, click Live Chat under Contact Us category.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Cant access internet

Member
Posts: 1
Registered: ‎06-06-2018

I have no pending bills yet i cant access the internet connection. I've already checked the quota and its left more 5gb. Can you assist as soon 

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Re: Cant access internet

Community Manager
Posts: 834
Registered: ‎13-04-2015

Kindly log a case via the MyDigi app for the internet connection issue.

Report Digi network problems via the MyDigi app

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started
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Re: where to find your live chat link? i have not received my latest billing statement..

Member
Posts: 1
Registered: ‎29-03-2020

hi , i want to help pay my sister phone bil , but me and she don't know the account number , only phoine number 0139018826

 

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Re: where to find your live chat link? i have not received my latest billing statement..

Support
Posts: 46
Registered: ‎03-03-2020

Hi sunnytan20, kindly PM us the registered owner's full name and last 4 digit IC number for further check.TQ,