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value added services 36022

Member
Posts: 2
Registered: ‎12-02-2016
what is this service about?it charge me rm4 for three or four times per month .

Re: value added services 36022

Community Manager
Posts: 8,721
Registered: ‎20-04-2015

See if the SMS from 36022 includes any keyword to stop the service. 


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Re: value added services 36022

Support
Posts: 3,473
Registered: ‎01-05-2015

Hi, tinachan.

 

If there's no keyword stated in the SMS, please send STOP ALL to 36022.

You'll receive a reply to notify on the service cancellation.

 

Thank you.

Have a pleasant day!

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Re: value added services 36022

Member
Posts: 2
Registered: ‎12-02-2016

Hi,

   Thank you for your reply.I try the method already and received a notify on the service cancellation but it stii change me RM 4 for four times last month.

Re: value added services 36022

Support
Posts: 1,755
Registered: ‎10-04-2015

If the service is still active, you will still receive those kind of service. There should be no more SMS sent to you once you opted out from it. 

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Re: value added services 36022

Member
Posts: 1
Registered: ‎15-11-2016

Actually I did not receive any message from 36022 but still charge. It's weird.

Re: value added services 36022

Member
Posts: 1
Registered: ‎04-02-2017
HELLO THIS MATTER IS GETTIN ON MY NERVE. I HAVE BEEN CHARGED FOR SEVERAL MONTHS FOR A SO CALLED "VALUE ADDED SERVICE" 36022

MY BILL ON JANUARY 2017, DIGI CHARGED ME FCUKING RM24.00 FOR NOTHING!!

VALUE ADDED SERVICE RM4 x 6 times = RM24. What the **bleep** is this?????

YOU GUYS THINK U CAN FOOL US. Sudahlah minyak naik, bill hp charge apa apa ntah. U guys know HALAL & HARAM??

CALLED THE CUSTOMER SERVICE " sorry cik, cik reply balik dekat number tu (36022), cik reply STOP ALL, nanti dia akan cancel. KEPALA BANA JILAKE kau, tiap bulan kenak charged RM2x.xx for nothing, **bleep** u digi, u guys are really **bleep** up.

Pls cc this to your CEO and let him know what the **bleep** is going on right here. You guys charged me every month for something that i am not aware off.

Became a DG loyal customer for almost 10 years now and i didnt expect this kind of service.

Just imagine, u charge me sudahla RM24, one head u k ow, u guys got how many customer, pls help me do a simple math, plss!!! Can u imagine how much u guys took from us. This is fcuking insane!

Before i go, i want to leave u guys with a sweet word from me :

KEPALA BANA, JILAKE, CIBAI, KIMAK, SIAL, and last but now least **bleep** OFF!! This month will be the last month i want to switch new telco, u guys are all MORON! Duit haram tu, ambiklah!
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Re: value added services 36022

Support
Posts: 31
Registered: ‎10-04-2015

Dear valued customer, based on our records, we have responded to your concerns above via FB, TQ

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