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unknow outstanding

Member
Posts: 1
Registered: ‎08-06-2017

According to you system record,Ihave qn outstanding payment Rm 105.28 invioce 16/2/17 to 15/3/17.Artually i have charge to celcom on jan 2017 and how come digi change me on feb 2017???

Please email breakdown of the statement for this RM 105.28.

I have go to Digi Center and i have proved to your sales person that my line has been switched to Celcom on 15/1/2017.

However, the sales person can't proved to me that what is the details of my outstanding payment, even though can't print the statement with details to me, he just saying that there are an outstanding payment shown in digi system only.

To be fair, who can accept this kind of explain without any proven to be and blacklisted me without any notification.

Somemore, I have received numerous annoying call from they so call Digi outsources on these number as below and I have make a police report.

019-3614430

019-2983026

019-2100816

019-2108692

019-2115917

019-2109183

 

 

Please kindly check the details of the outstanding balance on my account as below 0162618397 a/c 1100012906808

You may reach me on 019-3446698

 

Your service is **bleep**-up,Your sales person is very very  **bleep**-up,Your hightec system is very very very **bleep**-up

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Re: unknow outstanding

Community Manager
Posts: 834
Registered: ‎13-04-2015

We have PMed you. 

Have a g8 day!

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Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started
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Re: unknow outstanding

Member
Posts: 1
Registered: ‎14-03-2020
Bole saya tahu kenapa sy punya bill tiba tiba kena cas smpai RM180? Saya Ingin tahu drpd mana ianya di cas.. Sy amat tk berpuas hati.. Sblom ia cas sepatutnya ada msej akn smpai bahawa akaun sy dicas.. Msej tkde apa pon xde tiba tiba trus sekat internet apa semua
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Re: unknow outstanding

Support
Posts: 713
Registered: ‎18-11-2016

Hi Fakhriadli, sila log masuk ke MyDigi App > Menu > Bil > Muat turun bil untuk semakan bil terperinci ya. TQ