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postpaid problem amount bill

Member
Posts: 3
Registered: ‎21-12-2017
semalam tukar postpaid dari 58 ke 150 infinite,masa tu bil amount rm147.80 dan pagi tdi jadi rm194.57..mcam mna bole datang rm 46.77 dalam akaun??
sedangkan tak beli apa-apa dgn menggunakan phone billing..caj pula tak dikenakan masa pertukaran plan postpaid..boleh jelaskan?
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Re: postpaid problem amount bill

[ Edited ]
Anonymous
Posts: 0

Hi Dinimhd, mohon PM inbox nombor telefon untuk kami buat semakan lanjut. Tq

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Re: postpaid problem amount bill

Member
Posts: 1
Registered: ‎05-05-2020
Hi, I've changed my plan to postpaid 58. So this month, my current plan is digi postpaid 58 but the bill that I have to pay is RM 100. Why is this happening? dari mana datang RM40+ ? Can someone assist me on this please. Tq
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Re: postpaid problem amount bill

Support
Posts: 2,652
Registered: ‎10-04-2015

Hi zyma_khr. We would recommend you to check all of the charges details via your MyDigi app (by downloading your monthly statements). Please check every pages and if there's some charges that you are unsure of, you can refer it back to us for clarification. Thank you.

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