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postpaid already paid but still barred and transaction is successfull .

Member
Posts: 1
Registered: ‎26-05-2017

i already paid on 26th may 2017 and the transaction time are 12:23:55 but still barred..  

Re: postpaid already paid but still barred and transaction is successfull .

Community Manager
Posts: 8,756
Registered: ‎20-04-2015

@cithcath, did you pay through MyDigi/Jompay or your bank's online portal? Bank online facility requires at least 1 business day for the payment to go through while MyDigi/Jompay payment will be updated shortly after payment.


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Re: postpaid already paid but still barred and transaction is successfull .

Member
Posts: 2
Registered: ‎05-12-2017
Please continue my line

Re: postpaid already paid but still barred and transaction is successfull .

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Hi Vetha102097, kindly send us a private message <here> for further checking. You may also try to unbar your line from MyDigi app or contact our customer helpline at 0162211800 for assistance. Thank you.

Re: postpaid already paid but still barred and transaction is successfull .

Member
Posts: 2
Registered: ‎29-09-2019
I paid my bill using my Digi apps via online banking option. The payment had already been made and deducted from my account. But why my line is still barred?

Re: postpaid already paid but still barred and transaction is successfull .

Support
Posts: 4,328
Registered: ‎10-04-2015

Hi fatinhdyu. If your account is still barred, PM (inbox) us for checking and assistance. Thank you.

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