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Re: porting out from digi

Member
Posts: 1
Registered: ‎06-11-2019
Hi, do you mind checking the status for porting out for my number 0179375523. Ive already sent the request but no message received. Thank you.
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Re: porting out from digi

Support
Posts: 2,501
Registered: ‎10-04-2015

Hi Nazirah95. We believe that your request has been completed today. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: porting out from digi

Member
Posts: 1
Registered: ‎05-12-2019

I want to port out from digi IMMEDIATELY!!!!!!!!! Already reply Y for so many times. But replied one or more phone lines did not reply to SMS validation. Phone no - 0179321690 & 0175771635. Called to helpline for so many times & went to the store but still cannot solve the problem!

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Re: porting out from digi

Support
Posts: 4,010
Registered: ‎01-05-2015

We believe the port-out request for 0179321690 already completed and we're currently processing the request for 0175771635.

Kindly reply to the validation SMS and the outcome should be known at any time within 24-48 working hours from the submission time. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: porting out from digi

Member
Posts: 2
Registered: ‎06-01-2020

Hi, I received a message that my request has been rejected by Digi, The message content as below shows:


60163311168-prepaid ,
Thanks
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Re: porting out from digi

Support
Posts: 4,010
Registered: ‎01-05-2015

Ngam, kindly inform the new telco to resubmit the request and we will process it once received ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: porting out from digi

[ Edited ]
Member
Posts: 2
Registered: ‎06-01-2020
Do you mind to check my status?
60163311168-prepaid
Tq
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Re: porting out from digi

Support
Posts: 1,661
Registered: ‎14-04-2015

Ngam, we will reply to ur PM as soon as we can ya. 

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Re: porting out from digi

Member
Posts: 3
Registered: ‎06-01-2020
I also got problem to port out. Pls check and approve it asap. +60175871448
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Re: porting out from digi

Support
Posts: 2,501
Registered: ‎10-04-2015

Keyar22, We believe that you have resubmitted it today and it will be processed within 24~48 hours. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!