30-11-2018 08:24 PM
Christy77, please PM us ur transaction number, full name and IC number for further assistance and checking on this. Tq.
07-12-2018 04:20 PM
08-12-2018 03:52 PM - edited 08-12-2018 03:52 PM
Hi FauziMuhaddir, We suggest you contact your current telco to further check on the account status, please ensure you are the registered owner, the line must be active while processing the port-in request, TQ.
19-01-2019 08:20 AM
kaikeongho, kindly PM us your phone number & Digi SIM card serial number (8960xxxxxx) <here> for further clarification on the port-in status, please. TQ.
i also have a problem porting out from umobile prepaid to digi prepaid.
ive received the digi prepaid sim already
26-03-2019 09:49 AM
The port-in request was rejected earlier due to no response received on the validation SMS, Farahahmad. We've resubmitted the request to your telco and currently being processed. Kindly response to the validation SMS within the given time frame ya :-) TQ.
Im having this too.. can you kindly check what the problem. My name is farahin and this is my number 0177161726
09-07-2019 09:49 AM
09-07-2019 04:51 PM
Hi Dayahzlr. The previous submission was rejected by U Mobile. Resubmission is done and currently in progress. Thank you.
02-10-2019 05:14 PM
I've requested to switch from U mobile to Digi yesterday which I also replied "YES" in the message and I received another message saying "Your switch to Digi is in progress. We will notify you once your current service provider has accepted the request. Thank you for your patience."
How long is the process to take actually? It's almost 24 hours since I received the message. How do I check the status?
Phone Number to switch from Umobile to Digi
Hope to see your reply real soon.
Thank you very much.