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Re: payment bill for postpaid

Member
Posts: 2
Registered: ‎02-05-2017

How to check Digi postpaid payment history? Your both app and website do not show payment history at all!

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Re: payment bill for postpaid

Member
Posts: 2
Registered: ‎02-05-2017

Digi only updates payment history ONCE A MONTH, only after the bill is generated.

I have made payment but I cannot check the unbilled payment history.

Re: payment bill for postpaid

Member
Posts: 1
Registered: ‎12-06-2017
saya bayar bill guna cimb click . tapi sampai skrg tak dpt msg mgatakan saya punya bill da bayar . cek *128*1*2# pon kata last payment bulan lpas .

Re: payment bill for postpaid

Support
Posts: 920
Registered: ‎18-11-2016

Hi ida12,


Biasanya, untuk pembayaran menerusi Online Banking akan mengambil masa 2 hari bekerja untuk dikemas kini ke dalam sistem kami. Terima kasih

Re: payment bill for postpaid

Member
Posts: 1
Registered: ‎07-02-2018
Hi, I’ve mistakenly paid my bills using prepaid. How can I claim the credit and transfer it to my postpaid bill?

Re: payment bill for postpaid

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Hi ANAN3, prepaid credit balance can't be transferred to a postpaid account. We strongly recommend you to double check the mobile number and account number before you proceed with the bill payment. Thank you.

Re: payment bill for postpaid

Member
Posts: 1
Registered: ‎19-03-2018

When my bill date was about to due, the myDIGI web was under maintenance. So, I paid via JOMPAY as per the sms I received. But, when I checked, my payment was not updated. It shows in the web that my bill is overdue for 2 months.

Re: payment bill for postpaid

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi rosemaniraj. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thank you.

Re: payment bill for postpaid

Member
Posts: 1
Registered: ‎06-06-2018
nak tanya ye saya da terminated digi pospaid saya tapi saya lupa nak tamat kan billing cycling staf digi sru dtang lpas 1bulan tapi saya da 4 bulan tak datang balik macam mana tu ada ka billing cycling tu akan terus aktif dan pembayaran akan meningkat tolong saya

Re: payment bill for postpaid

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hai edimar. Sila PM (inbox) kami nombor telefon anda di sini: https://goo.gl/ztUhcG untuk semakan lanjut. Terima kasih.