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overdue amount exists

Member
Posts: 2
Registered: ‎19-08-2018

Hi I wanna port in to digi using i100 package but got overdue amount exists error . I dont have any outstanding bill from my current telco.  Please help.

Re: overdue amount exists

SuperUser
Posts: 1,711
Registered: ‎18-07-2017

Hi. We have responded to your PM. Thank you.

Re: overdue amount exists

Member
Posts: 2
Registered: ‎27-05-2019

I want to port in to  DIgi 58 but it says Overdue amount exists, i have auto billing in my current telco bill. please advise

Re: overdue amount exists

SuperUser
Posts: 1,711
Registered: ‎18-07-2017

Hi Daric_Chan. It means that you are currently blacklisted by any telco in Malaysia. Thank you.

Re: overdue amount exists

Member
Posts: 2
Registered: ‎27-05-2019

Hi Fero, i am sure i am not blacklisted in my telco. there must be other issue. Is there any way Digi could verify why i am not able to port in ?

Re: overdue amount exists

Support
Posts: 6,247
Registered: ‎10-04-2015

Hi Daric_Chan. Please PM one of us (the Supports) for further checking ya. Thank you.

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