19-10-2020 10:52 AM
i have order phone online on 10/10/2020 but yet receive any tracking number until now
need your help to track my order status
20-10-2020 05:09 PM
Hi KYS. Your tracking number is 201010024253944 and you can track it here : https://csp.mmag.com.my/
We have replied to your other post as well ya.
03-12-2020 02:47 PM
03-12-2020 04:28 PM
Usually, the parcel will be delivered to you within 4 working days for Peninsular Malaysia and a minimum of 7 working days for Sabah/Sarawak.
However, during the CMCO period, the delivery might be delayed for example deliveries to the restricted areas ( Covid-19 inspection progress area or locked down area ) or roadblock.
The consignment number is the same as your transaction number and currently still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information.
10-12-2020 01:04 PM
Due to CMCO, many customers focus on online purchases. Hence the packing/delivery might be delayed. We are sorry for the inconvenience caused to you ya. We will expedite shipment as fast as possible. The consignment number is the same as your transaction number and currently transaction still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information. TQ.
19-01-2021 01:53 PM
Hi AIzatrahim1106. You can check your order here : https://csp.mmag.com.my/ (enter your transaction number as the tracking number).
Delivery is within 4 working days and 15 Jan 2021 was the first working day for your order.
14-04-2021 11:18 AM
15-04-2021 07:39 AM
Apologize for the inconvenience caused. The status might be delay update by the courier company. You may directly contact the Mmatrix Customer Service at 0378903535 or 0165015050 for more information. Mon - Fri, 9:00am - 6:00pm ; Sat, 9:00am - 1:00pm TQ.