19-10-2020 10:52 AM
i have order phone online on 10/10/2020 but yet receive any tracking number until now
need your help to track my order status
20-10-2020 05:09 PM
Hi KYS. Your tracking number is 201010024253944 and you can track it here : https://csp.mmag.com.my/
We have replied to your other post as well ya.
03-12-2020 02:47 PM
03-12-2020 04:28 PM
Usually, the parcel will be delivered to you within 4 working days for Peninsular Malaysia and a minimum of 7 working days for Sabah/Sarawak.
However, during the CMCO period, the delivery might be delayed for example deliveries to the restricted areas ( Covid-19 inspection progress area or locked down area ) or roadblock.
The consignment number is the same as your transaction number and currently still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information.