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order status checking

Member
Member
Posts: 2
Registered: ‎15-10-2020

Hi DIgi,

 

i have order  phone online on 10/10/2020 but yet receive any tracking number until now

 

need your help to track my order status

 

order number:201010024253944

Re: order status checking

Support
Posts: 3,198
Registered: ‎10-04-2015

Hi KYS. Your tracking number is 201010024253944 and you can track it here : https://csp.mmag.com.my/

 

We have replied to your other post as well ya.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: order status checking

Member
Posts: 1
Registered: ‎03-12-2020
Hi digi team. On Wednesday my has ordered online phone but I didn't receive yet. Can you track my post
My tracking number is
#201201027028899

Re: order status checking

Support
Posts: 2,213
Registered: ‎01-12-2016

Hi Jo23, 

 

Usually, the parcel will be delivered to you within 4 working days for Peninsular Malaysia and a minimum of 7 working days for Sabah/Sarawak. 

  

However, during the CMCO period, the delivery might be delayed for example deliveries to the restricted areas ( Covid-19 inspection progress area or locked down area ) or roadblock. 

  

The consignment number is the same as your transaction number and currently still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information. 

 

Thanks.