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not my number but is regested to my ic number

Member
Posts: 1
Registered: ‎14-10-2019

0162971565 is not my number but is regested under my ic number..how can i deactivate it

Re: not my number but is regested to my ic number

Support
Posts: 1,665
Registered: ‎10-04-2015

Hi bobnana07. If that is a Prepaid number, you can request for account suspension as it can't be cancelled manually. Prepaid number will be cancelled automatically if there is no reload done within the given days( 75 or 90 days, depending on the plan).

 

For Digi Postpaid account, you can request for its cancellation at our Digi Store and please bring your original IC too for verification purpose. Thank you.

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