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my current profile not found

Member
Posts: 1
Registered: ‎25-07-2015
Hi. I plan to switch to digi postpaid from my maxis prepaid. Unfortunately, my digi store cannot retrieve my number. I hv to use new number to subscribe to digi postpaid plan.
Can I still use my maxis number and switch to digi? My maxis no. is 01112368689

Re: my current profile not found

Super Contributor
Posts: 171
Registered: ‎13-04-2015

By right there should be fine for your mobile number to port in, as long as there is no issue or restriction with your current account. Please double confirm with your current telco and to check back again at our Digi Store for the submission request. Thanks.