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information does not match

Member
Posts: 3
Registered: ‎24-06-2019
Occured after entering my details to change plan.

Re: information does not match

Support
Posts: 4,863
Registered: ‎01-05-2015

ajiri, kindly PM us your phone number <here> and a screenshot of the message for further clarification, please. TQ.

Have a pleasant day!

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Re: information does not match

Member
Posts: 3
Registered: ‎24-06-2019
Haha sekali i have change to this postpaid plan. I regret a lot. Full line 4g Lte no use only 1.2mb max speed. Hahaha.. Lepas 2 bulan i will terminate rugi saja RM200 Baik aku beli Fleshlight haritu. Hahahaha no quality lah digi. Unlimited my *** hahahha.. aku sumpah owner digi ni semua cepat la mampus tak sempat belanja keuntungan kamu ni.

Re: information does not match

[ Edited ]
Community Manager
Posts: 8,774
Registered: ‎20-04-2015

@ajiri wrote:
Haha sekali i have change to this postpaid plan. I regret a lot. Full line 4g Lte no use only 1.2mb max speed. Hahaha.. Lepas 2 bulan i will terminate rugi saja RM200 Baik aku beli Fleshlight haritu. Hahahaha no quality lah digi. Unlimited my *** hahahha.. aku sumpah owner digi ni semua cepat la mampus tak sempat belanja keuntungan kamu ni.

Hi @ajiri , Infinite 100 is capped at 10Mbps (equivalent to 1.25MBps). Since the number is so coincidentally similar, may I ask if you might have accidentally mixed up the bit (b) and byte (B) unit?  Your downloads speed with apps usually are displayed in byte with a big B. 

If you go to Speedtest.net or Fast.com to do speed test, then they display the speed in bit with small b.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotions

Re: information does not match

Member
Posts: 3
Registered: ‎24-06-2019
1.44MB/s
13.3Mbps
1,429kB/s