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if i dial 1800 toll free do i get charge?

Member
Posts: 1
Registered: ‎21-04-2015
I need to use my mobile to make calls on 1800 toll free.

Re: if i dial 1800 toll free do i get charge?

Member
Posts: 10
Registered: ‎13-11-2015

Hey there,

As far as I know, if the 1800 number you dialed is indeed toll-free (not all 1800 number are toll-free, check & confirm before you dial), then there is no charges.
Hope this helps!

Re: if i dial 1800 toll free do i get charge?

Member
Posts: 10
Registered: ‎22-08-2015
Toll free number on TM land line was originally fixed at local call rate charge. It depended on your plan. On the other hand prepaid and postpaid have their own rate depending on the plan and telco. Your may be charged at a fixed rate or fixed local rate or free. And not all 1-800 is toll free. Telco normally hide this terms and conditions or made them hard to find. Their customer service gave different answer and always, you cannot rely on them because if you were to be charged differently they are not liable for anything. This is very true with DiGi, through my own experience. I do keep record but for disclaimer sake, this is my own opinion for my own experiences with DiGi. Without prejudice.

Re: if i dial 1800 toll free do i get charge?

Member
Posts: 1
Registered: ‎12-01-2017
i was 110 digi poatpaid plan how much charges if i dial 1300

Re: if i dial 1800 toll free do i get charge?

Community Manager
Posts: 835
Registered: ‎13-04-2015

For peak hour 7am to 6.59pm is RM0.30 per min and off peak 7pm to 6.59am is only RM0.15 per min ya

Have a g8 day!

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Re: if i dial 1800 toll free do i get charge?

Member
Posts: 2
Registered: ‎07-05-2016

How about calls to 1300 **bleep** **bleep**?? any charges?

Re: if i dial 1800 toll free do i get charge?

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

@Ravendran wrote:

How about calls to 1300 **bleep** **bleep**?? any charges?


The answer is right above your post Smiley Happy


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Re: if i dial 1800 toll free do i get charge?

Member
Member
Posts: 2
Registered: ‎19-07-2017

I am using Digi postpaid 80

 

It's said my call is unlimited. Does it free for Telekom local line too  and sms is unlimited too right?

 

 

Re: if i dial 1800 toll free do i get charge?

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi 629,

 

Yes, you get to enjoy Unlimited voice calls to both on-net and off-net numbers i.e. all mobile calls to Digi or other mobile operators including fixed lines (excludes video calls, special numbers and toll-free 1-300 number calls). The Unlimited calls are applicable for domestic usage only i.e. within Malaysia network.

 

However, Postpaid 80 plan does not come with unlimited SMS. You get free 300 SMS to all networks.

 

Thanks.

Re: if i dial 1800 toll free do i get charge?

Member
Member
Posts: 2
Registered: ‎19-07-2017

Thanks for your reply, well this 300 sms for each month.?