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i need to purchase game at play store amount is rm424.

Member
Posts: 3
Registered: ‎26-09-2015
i need to purchase game at play store amount is rm424. Payment by "bill to my digi"
I called to digi helpline they increase my credit limit to rm800 but still cannot pay for it. ( of course i have no outstanding balance )
I think Digi need to increase my play store ( google) credit limit not the credit limit.
Any suggestions?
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Re: i need to purchase game at play store amount is rm424.

SuperUser
Posts: 136
Registered: ‎15-04-2015

hem.... now that's a huge purchase amount you have there. Smiley Surprised

 

It's better if you can call up the helpline again, and explained your issue and the "credit limit increase still cannot solve the issue" to solve your issue faster. Smiley Happy

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I'm a Potato. If you're too, hit the "This is helpful" button for no reason pls? :-3
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Re: i need to purchase game at play store amount is rm424.

Community Manager
Posts: 8,616
Registered: ‎20-04-2015
Your new credit limit probably hasn't taken in effect for app direct billing. Kindly wait a little while more. Digi billing team will also look into your issue and get you an update soon.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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Re: i need to purchase game at play store amount is rm424.

Member
Posts: 3
Registered: ‎26-09-2015
Thanks bro
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Re: i need to purchase game at play store amount is rm424.

Member
Posts: 3
Registered: ‎26-09-2015
Thanks meng .. wait for your good news
Highlighted

Re: i need to purchase game at play store amount is rm424.

Community Manager
Posts: 8,616
Registered: ‎20-04-2015

lowyat2, I don't know if you have gotten your required solution. I manage to get information of the limits imposed to all users to avoid accidental purchase. RM424 per application is over the limit.

 

http://community.digi.com.my/t5/Knowledge-Base/FAQ-Direct-Billing-for-Google-Play/ta-p/4114


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.