i need to purchase game at play store amount is rm424.

[lowyat2]

i need to purchase game at play store amount is rm424. Payment by "bill to my digi"
I called to digi helpline they increase my credit limit to rm800 but still cannot pay for it. ( of course i have no outstanding balance )
I think Digi need to increase my play store ( google) credit limit not the credit limit.
Any suggestions?

[philippecr]

hem.... now that's a huge purchase amount you have there. 

It's better if you can call up the helpline again, and explained your issue and the "credit limit increase still cannot solve the issue" to solve your issue faster.

[MrOctopusK]

Your new credit limit probably hasn't taken in effect for app direct billing. Kindly wait a little while more. Digi billing team will also look into your issue and get you an update soon.

[lowyat2]

Thanks bro

[lowyat2]

Thanks meng .. wait for your good news

[MrOctopusK]

lowyat2, I don't know if you have gotten your required solution. I manage to get information of the limits imposed to all users to avoid accidental purchase. RM424 per application is over the limit.

http://community.digi.com.my/t5/Knowledge-Base/FAQ-Direct-Billing-for-Google-Play/ta-p/4114

[JOSHUA2]

I did the payment today morning,but after this,I still can't purchase in-game stuff at the game,what is the problem?

[Digi_Zemi]

Hi JOSHUA2. Should the issue persists, please PM (inbox) us for checking. Thank you.