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Re: how track my order status

Support
Posts: 690
Registered: ‎30-05-2019

Hi Syarifah0401, thanks for asking you can check your order status at https://csp.mmag.com.my/ . Thank You.

Re: how track my order status

Member
Posts: 3
Registered: ‎29-12-2020
Why i haven’t got my order yet? It says here consignee request delivery on another date. I never get call or email from them?

Re: how track my order status

Support
Posts: 2,735
Registered: ‎14-04-2015

Syarifah0401, have u receive ur package by now? If no, please PM us the screenshot of the message received when u checked ur consignment note ya. 

 

 

Re: how track my order status

Member
Posts: 3
Registered: ‎29-12-2020
I haven't received yet.. I don't know but yesterday i didn't got any call

Re: how track my order status

Support
Posts: 2,413
Registered: ‎01-12-2016

Sorry to hear that. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 or 0165015050 for more information. The consignment number is the same as your transaction number. TQ.

Re: how track my order status

Member
Posts: 4
Registered: ‎18-01-2021
My transaction number 210120029705145. What is the consignment nunber? Thanks

Re: how track my order status

Member
Posts: 4
Registered: ‎18-01-2021
This is my transaction number 210120029705145. Thanks

Re: how track my order status

Member
Posts: 1
Registered: ‎21-01-2021
Just want to make sure cause I've wait the order for 3 days already, 210118029562833 this is the tracking number I think got any info? because I'm getting a lil frustrated how long this order is taking

Re: how track my order status

Support
Posts: 908
Registered: ‎18-11-2016

Hi Aiman00, Usually, the parcel will be delivered to you within 4 working days for Peninsular Malaysia and a minimum of 7 working days for Sabah/Sarawak. 

You

As checked, the status has been "Packed & Ready to Ship Out".

Due to MCO and CMCO, many customers focus on online purchases. Hence the packing/delivery might be delayed. We are sorry for the inconvenience caused to you ya. We will expedite shipment as fast as possible.

The consignment number is the same as your transaction number and currently still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 or 0165015050 for more information. TQ