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how to terminate expire plan and unlock the phone?

Member
Posts: 1
Registered: ‎16-10-2017

I got a zte A510 Digi bundle  postpaid plan that come with 6 months contract.  The plan will expire on 30.11.2017. But, by early/mid Disember, i am going to transfer to place with no Digi coverage. So,i still using it until that postpaid plan expire. I need to know how to terminate the plan after that because it is useless for me if  i keep the plan if i cannot use  it. And, about the phone that come with the plan, its using  Digi firmware which mean it can be lock by Digi if i dont pay the bill. So, the question is, how to terminate the plan after expire, and to unlock the phone(so i can install  another  official firmware). Thank you.

Re: how to terminate expire plan and unlock the phone?

Community Manager
Posts: 8,691
Registered: ‎20-04-2015

To terminate a postpaid number, you need to walk in to a Digi Store (not dealer). Use Digi Store locator to locate an outlet that can perform Line Termination.


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