24-12-2019 12:42 PM
Hi, I used online transfer to pay my phone bill on December 17, 2019, and then it showed that the payment failed, but my money was hold. How can I solve this problem??
Please solve this problem and refund my money ,thank you
25-12-2019 05:00 PM
Hi angelqi. Please log into your MyDigi app to check whether or not the payment has been updated. If it hasn't, please PM (inbox) us for further assistance. Thank you.