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hold

Member
Posts: 2
Registered: ‎24-12-2019

Hi, I used online transfer to pay my phone bill on December 17, 2019, and then it showed that the payment failed, but my money was hold. How can I solve this problem?? 

 

Please  solve this problem and refund my money ,thank you 

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Re: hold

Support
Posts: 2,924
Registered: ‎10-04-2015

Hi angelqi. Please log into your MyDigi app to check whether or not the payment has been updated. If it hasn't, please PM (inbox) us for further assistance. Thank you. 

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