20-07-2017 06:14 PM - edited 20-07-2017 06:17 PM
I believe ONLY DiGi Center able to process your request.
Postpaid to prepaid consider u close your postpaid account and registered it to prepaid, where it's under termination process i believe.
Check this attachment below for clarification or click this link to check which DiGi Centre nearest your house http://new.digi.com.my/support/digi-store
21-07-2017 01:02 PM
Hi Zul2 & Ferra,
Ferra's explanation is correct, however, the attachment needs a correction. Kindly tick Digi Store only.
20-09-2017 11:15 AM
You can convert to Digi prepaid plan as long as there is no contract tied to your current account. No extra charges for the conversion. You just need to pay all the outstanding bill. :-) The conversion can only be done at our Digi Store ya. Please visit our nearest Digi Store for further assistance. http://new.digi.com.my/support/digi-store
30-08-2020 12:39 PM
The registered owner can visit our Digi Store to submit the change of plan request, libz. Kindly produce the original IC for verification purpose.
Check the nearest Digi Store from the link below. Tick 'Digi Store' under the 'OUTLET TYPE' > https://new.digi.com.my/support/digi-store
30-08-2020 03:01 PM
Convert from Postpaid to Prepaid plan can only be done at our main Digi Store.
You can find the nearest Digi Store here:- https://www.digi.com.my/digi-store >> Digi Store