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digi postpaid to prepaid

Member
Posts: 1
Registered: ‎20-07-2017

Hi, Can i change postpaid plan to prepaid at Digi Store Express outlet?

 

Thanks.

Re: digi postpaid to prepaid

[ Edited ]
Contributor
Posts: 18
Registered: ‎09-09-2016

i There, 

 

I believe ONLY DiGi Center able to process your request.

 

Postpaid to prepaid consider u close your postpaid account and registered it to prepaid, where it's under termination process i believe.

 

Check this attachment below for clarification or click this link to check which DiGi Centre nearest your house http://new.digi.com.my/support/digi-store

 DGEXPRESS.jpg

Re: digi postpaid to prepaid

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Zul2 & Ferra,

 

Ferra's explanation is correct, however, the attachment needs a correction. Kindly tick Digi Store only.

 

Thanks Ferra.

Re: digi postpaid to prepaid

Member
Posts: 2
Registered: ‎20-09-2017

may i know  do i need to pay any fees to change from postpaod to prepaid?

Re: digi postpaid to prepaid

Support
Posts: 2,537
Registered: ‎01-12-2016

Hi wahana3115803,


You can convert to Digi prepaid plan as long as there is no contract tied to your current account. No extra charges for the conversion. You just need to pay all the outstanding bill. :-) The conversion can only be done at our Digi Store ya. Please visit our nearest Digi Store for further assistance. http://new.digi.com.my/support/digi-store

 

Thanks.

Re: digi postpaid to prepaid

Member
Posts: 2
Registered: ‎29-08-2020
Please undate., How to convert Digi Post Paid to Pre Paid during MCO ???

Re: digi postpaid to prepaid

Support
Posts: 4,658
Registered: ‎01-05-2015

The registered owner can visit our Digi Store to submit the change of plan request, libz. Kindly produce the original IC for verification purpose.

Check the nearest Digi Store from the link below. Tick 'Digi Store' under the 'OUTLET TYPE' > https://new.digi.com.my/support/digi-store

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: digi postpaid to prepaid

Member
Posts: 2
Registered: ‎29-08-2020
The page cannot open though.. ?

Re: digi postpaid to prepaid

Support
Posts: 383
Registered: ‎27-03-2020

Hi libz,

 

Convert from Postpaid to Prepaid plan can only be done at our main Digi Store.

You can find the nearest Digi Store here:- https://www.digi.com.my/digi-store >> Digi Store

 

Thank you.