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customer service number options 0162211800

[ Edited ]
Member
Posts: 6
Registered: ‎28-04-2017

I called the above metioned customer service number,there is an options :

if you are digi customer,please key in your digi number,

if you are not digi customer please press what  number? 

Sorry I can't hear it clearly

Re: customer service number options 0162211800

Contributor
Posts: 50
Registered: ‎25-04-2017

I tried using my other  family member's DiGi line recently to call the helpline and it demanded that I key in  the line owner's last 4 digit of his  I/C number before I could speak to a customer service operator.  How am I supposed to know that?

 

If I use another network line to call into Digi I'll be incurred off-net charges with long wait times. So I gave up calling, instead try to get their help over the internet discussion board.

Re: customer service number options 0162211800

Community Manager
Posts: 8,510
Registered: ‎20-04-2015

@korozu wrote:

I called the above metioned customer service number,there is an options :

if you are digi customer,please key in your digi number,

if you are not digi customer please press what  number? 

Sorry I can't hear it clearly


Press # if you don't have a Digi number to input.


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Re: customer service number options 0162211800

Member
Posts: 1
Registered: ‎21-12-2017
Nak tanya kalau kena overdue boleh bayar sikit sikt tak

Re: customer service number options 0162211800

Valued Contributor
Posts: 325
Registered: ‎01-02-2017

Hi Tashasaidin, jika talian anda telah disekat, anda perlu jelaskan semua bil overdue untuk sambung semula talian ya. Terima kasih.

Re: customer service number options 0162211800

Member
Posts: 2
Registered: ‎28-12-2017

I already paid my overdue bill by today but still I cant use to call out any number. How long it tooks for Digi unbarred my account? Need your prompt action. Thank you.

Re: customer service number options 0162211800

Support
Posts: 831
Registered: ‎18-07-2017

Hi mOemOe. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? TQ.

Re: customer service number options 0162211800

Member
Posts: 2
Registered: ‎28-12-2017

done.

My credit dissapeared

Jil Member
Member
Posts: 1
Registered: ‎19-01-2018
I don’t know what happened but my RM28 ringgit just dissapeared after i reloaded RM40 and paid RM35 for my internet plan. Im supposed to have RM28 left

Re: My credit dissapeared

Valued Contributor
Posts: 325
Registered: ‎01-02-2017

Hi Jil, kindly send us a private message <here> including your mobile number for further checking. Thank you.

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