|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Re: customer service number options 0162211800

Member
Posts: 1
Registered: ‎21-10-2019
want to check my bill , i cant understand how.come my bill charges too high
Highlighted

Re: customer service number options 0162211800

Support
Posts: 1,532
Registered: ‎18-07-2017

Hi BEELIAN. Please download the statement from the MyDigi app. If you have any doubts regarding the bill, you may contact us for further clarification. Thanks.

Highlighted

LINE 4G DI HOSPITAL PULAU PINANG

Member
Posts: 1
Registered: ‎06-11-2019

HAI..saya nk memohon pihak digi datang ke  kawasan hospital pulau pinang dan memeriksa  pencawang di sni kerana sebelum ni line digi 4G di seluruh hospital. Tapi kini line 4G hilang..harap maklum

Highlighted

Re: LINE 4G DI HOSPITAL PULAU PINANG

Support
Posts: 1,507
Registered: ‎14-04-2015

syaz_0305, untuk bantuan selanjutnya ke atas isu rangkaian anda, anda boleh melakukan aduan rasmi melalui applikasi MyDigi (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support> Email> Category dan hantarkan laporan masalah rangkaian yang anda hadapi. Jika anda dah upgrade ke MyDigi versi terkini, anda Cuma perlu klik Menu > Support > Network Coverage. Hasil siasatan kes tersebut akan dikemaskinikan di bawah Status Kes / My Reports di MyDigi dalam tempoh 2 - 5 hari waktu bekerja (dari tarikh laporan dilakukan) Maaf atas kesulitan yang dialami 
 

Highlighted

Re: customer service number options 0162211800

Member
Posts: 1
Registered: ‎21-03-2020
Kode PUK dari NO 0103843392
Highlighted

Re: customer service number options 0162211800

Support
Posts: 3,910
Registered: ‎01-05-2015

Mazjava, sila PM kami nama penuh anda di <sini> untuk semakan kod PUK ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
Highlighted

Top up doesnt reload.

Member
Posts: 1
Registered: ‎26-03-2020
I already top up rm30 on 26 march using maybank2u but digi doesnt update it. I already ask the community digi doesnt reply. I pm twitter very late reply and i call the centre but still no one pick up.

Please check. My number 0143189273
Highlighted

Re: Top up doesnt reload.

Support
Posts: 1,507
Registered: ‎14-04-2015

SABRINAAQILAH, have u check with ur bank on the status? Do update us on the findings ya. If it's already more than 24 hours, normally the bank will refund the amount back to ur bank account. Tq. 

Highlighted

Re: customer service number options 0162211800

Member
Posts: 1
Registered: ‎11-04-2020

Haii..boleh tak kite nk lanjut date pemotongan line ke 15hb.disebabkan payment belom masok lagi..sudah berapa kali sy tanya center tp tiada sebarang jawapan...plezzz help mee
Highlighted

Re: customer service number options 0162211800

Support
Posts: 2,264
Registered: ‎10-04-2015

Hi Yuzyreza91. Buat masa sekarang, tiada pengumuman rasmi berkenaan dengan penangguhan bayaran bil. Kalau ada, nanti kami akan umumkannya ya. Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!