|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

convert postpaid to prepaid

Member
Posts: 1
Registered: ‎29-01-2018

 Hi Digi

 

i want to change my postpaid plan to prepaid plan  but i have an overdue bill  can  i still change it.. im still gonna pay for that bill just want to change to prepaid  

Re: convert postpaid to prepaid

Support
Posts: 3,596
Registered: ‎01-05-2015

Hi, Akstiletto.

 

Full settlement is required when requesting for change of plan from Postpaid to Prepaid as it involved termination of the Postpaid account :-(

 

Regards.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: convert postpaid to prepaid

Member
Posts: 2
Registered: ‎10-12-2019
Hi, im using prepaid before and i change to postpaid few months ago. I will be changing back to prepaid soon, can i know how much my overall payment that i need to pay for my current postpaid? Need to prepare the money. Also, can i pay using bank card (swipe or pin) or i must use cash? Please i need to know ASAP.
Highlighted

Re: convert postpaid to prepaid

Support
Posts: 3,596
Registered: ‎01-05-2015

You can make payment using a bank debit card at Digi Store, vmeii.

Kindly PM us your phone number <here> to check on the bill amount, please.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!