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change name and email address in the bill for my subline

Member
Posts: 2
Registered: ‎06-06-2020

How can I change the email and name of my subline?

I applied 2 subline for my husband and The staff told me the name of the subline bill wil be my husband's name. 

Anyhow, the name in the latest bill is still my name.

How can I change it?

 

Re: change name and email address in the bill for my subline

Support
Posts: 4,328
Registered: ‎10-04-2015

Hi Sayugia. Family plan can't be registered under different names. Available numbers are to be registered under the same name. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: change name and email address in the bill for my subline

Member
Posts: 1
Registered: ‎02-02-2021

hi digi, i also notice this "Family plan can't be registered under different names". but for submit personal income tax, we need the invoice / statement individual. may i know digi can flexible to solve this problem? 

Re: change name and email address in the bill for my subline

Support
Posts: 2,552
Registered: ‎01-12-2016

Supplementary line will be registered under the principle owner's name, Rainnieyee.