20-10-2015 12:51 PM
hi I checked my bill and found that there is 27 DiGi to DiGi SMS and charge me total RM 0.80. While 9 DiGi to Other Operator SMS is RM0.00. My plan is RM38 Smartplan which has 100 Free SMS. May I know why my total usage only 36 SMS but charge me RM0.80? The total SMS are still below 100 Free SMS.
I checked my OCS from sep 16 - oct 15, only 28 SMS and total SMS usage is RM0.00. But in my bill it showed 27 SMS DiGi to DiGi RM0.80, 9 SMS DiGi to Other Operator is RM0.00 (total 36 qty). There is something wrong with your billing system.
Solved! Go to Solution.
20-10-2015 11:58 PM
22-11-2016 06:14 PM
23-11-2016 04:34 PM
@HaoYang, kindly use MyDigi app or website to download your bill statements. That will detail on the charges on your account.