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add on internet

Member
Posts: 1
Registered: ‎09-05-2020

why my number always auto renew internet plan in every 7 days eventhought i didnt subscribe

Re: add on internet

Support
Posts: 2,561
Registered: ‎01-12-2016

If you have purchased an internet package daily, weekly or monthly, the packages are mean for auto-renewal. To unsubscribe the internet package, please dial *128# > Internet > My Status > "internet package" > Unsubscribe. Any remaining quota will be forfeited ya. Please make sure the mobile data service has turned off (if no free basic internet) before the cancellation is done. TQ. 

I cant purchase addons

Member
Posts: 3
Registered: ‎12-06-2020
I cant purchase add ons

Re: add on internet

Member
Posts: 1
Registered: ‎27-10-2020
Mesej from digi after i want buy add on. PLEASE HELP.

Re: add on internet

Support
Posts: 748
Registered: ‎30-05-2019

Hi ShahRidzuan5834, kami sudah membalas PM anda mohon semakan, Terima Kasih.